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Privacy Policy

Effective Date: February 5, 2019 Hotel Mon-Repos ("we," "us," "our") operates the website https://hotelmonrepos.ch (hereinafter referred to as the "Service").

This page explains our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are available at https://hotelmonrepos.ch

Definitions

Service

Service refers to the website https://hotelmonrepos.ch operated by Hôtel Mon-Repos.

Personal data

Personal Data refers to data relating to a living individual who can be identified from that data (or from that data and other information in our possession or likely to come into our possession).

Usage Data

Usage Data is collected automatically and is generated either by the use of the Service or by the Service infrastructure itself (for example, the length of time spent viewing a page).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person (alone, or jointly or in common with other persons) who determines the purposes and means of the processing of personal data. For the purposes of this Privacy Policy, we are a Data Controller of your personal data.

Subcontractors (or Service Providers)

The term Subcontractor (or Service Provider) refers to any natural or legal person who processes data on behalf of the Data Controller. We may use the services of several Service Providers in order to process your data more efficiently.

Data Subject (or User)

The term "Data Subject" refers to any living person who uses our Service and is the subject of Personal Data.

Data collection and use

We collect several types of data for various purposes to provide and improve our Service.

Types of data collected

Personal Data

When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, city, state, zip code
  • Cookies and Usage Data

We may use your Personal Data to send you newsletters, marketing communications or promotions and other information that may be of interest to you. You may opt out of receiving any or all communications from us by clicking on the unsubscribe link or following the instructions included in each email we send, or by contacting us.

Usage Data

We may also collect information about how you access and use the Service ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (i.e., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookie tracking and data

We use cookies and other similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as pixels, tags, and scripts are also used to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security reasons.

Use of data

Hôtel Mon-Repos uses the collected data for various purposes:

  • To provide and ensure our Service
  • To inform you of changes to our Service
  • To enable you to use the interactive features of our Service whenever you wish
  • To ensure customer support
  • To collect valuable data or analytics that will enable us to improve our Service
  • To monitor the use of our Service
  • To detect, prevent, and resolve technical issues
  • To share news, special offers, and general information about other goods, services, and events that we offer and that are similar to those you have already purchased or inquired about, unless you have already indicated that you do not wish to receive such information.

Legal basis for the processing of personal data under the General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA), the legal basis for Hotel Mon-Repos' collection and use of the personal data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Hôtel Mon-Repos may process your Personal Data:

  • Because we need to perform a contract we have with you
  • Because you have authorized us to do so
  • Because we have a legitimate interest in carrying out this processing and your rights do not override this legitimate interest.
  • To comply with the law

Data retention

Hôtel Mon-Repos will only retain your Personal Data for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, to comply with applicable laws), resolve disputes, and enforce our agreements and policies.

Hotel Mon-Repos will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or if we are legally obligated to retain this data for longer.

Data transfer

Information about you, including your Personal Data, may be transferred from your region, province, country, or other territorial division to computers—and stored on those computers—located in a location where data protection laws differ from those in the territory in which you reside.

If you reside outside Switzerland and choose to provide us with information, please be aware that we transfer the data, including Personal Data, to Switzerland and process it there.

By accepting this Privacy Policy and then submitting this information, you consent to this transfer.

Hôtel Mon-Repos will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and your Personal Data will not be transferred to any organization or country unless adequate controls are in place, including with regard to the security of your data and other personal data.

Data communication

Disclosure of data to law enforcement agencies

In certain circumstances, Hotel Mon-Repos may be required to disclose your Personal Data if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

Legal requirements

Hôtel Mon-Repos may disclose your Personal Data if it believes in good faith that this is necessary to:

  • Fulfill a legal obligation
  • Protect and defend the rights or property of Hotel Mon-Repos
  • Prevent or investigate potential wrongdoing within the Service
  • Ensure the personal safety of users of the Service or the public
  • Protecting yourself against civil liability

Data security

The security of your data is important to us. However, please remember that no method of transmitting data over the Internet or electronic storage method is 100% secure. Although we strive to use commercially acceptable methods to protect your Personal Data, we cannot guarantee its absolute security.

Data protection rights granted to you by the General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA), you have certain data protection rights. Hôtel Mon-Repos intends to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you would like to know what Personal Data we hold about you and want it removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the information we hold about you. Where this option is available, you can view or update your Personal Data or request its deletion in your account settings. If you are unable to perform these actions yourself, please contact us for assistance.
  • Right to rectification. You have the right to have your data rectified if it is inaccurate or incomplete.
  • Right to object. You have the right to object to our processing of your Personal Data.
  • Right to restriction You have the right to ask us to restrict the processing of your personal data.
  • The right to data portability. You have the right to receive a copy of the information we hold about you in a commonly used, structured, machine-readable format.
  • Right to withdraw consent. You also have the right to withdraw your consent at any time if Hôtel Mon-Repos has relied on your consent to process your personal data.

Please note that we may ask you to prove your identity before responding to requests of this nature.

You have the right to lodge a complaint with a data protection authority regarding our collection and use of your Personal Data. For more information, please contact the data protection authority closest to you in the European Economic Area (EEA).

Service provider

We may engage third-party companies and individuals to facilitate the provision of our Service ("Service Providers"), perform the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are prohibited from disclosing or using it for any other purpose.

Analyses

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can prevent your activities on the Service from being made available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about visits activity with Google Analytics.

    For more information about Google's privacy practices, please visit Google's Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Behavioral remarketing

Hôtel Mon-Repos uses remarketing services to show you ads on third-party websites after you have visited our Service. We and our third-party vendors use cookies to create, optimize, and serve ads based on your past visits to our Service.

LINKS TO OTHER SITES

Our Service may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over the content, policies, or privacy practices of third-party sites or services and assume no responsibility for them.

Children's privacy

Our Service is not intended for individuals under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from individuals under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from children without verifying parental consent, we will take steps to delete that information from our servers.

Changes to this Privacy Policy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Before the change takes effect, we will notify you by email and/or by placing a prominent notice within our Service and we will update the "effective date" at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Mon-Repos Hotel
Geneva Switzerland

131, Rue de Lausanne
1202 Geneva - Switzerland
Tel. +41 22 909 39 09
reservations@hmrge.ch
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